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Regulatory Commission of Alaska
Make a RELAY
Call today!
(800) 770-8973
TTY
(800) 770-8255
Voice
(800) 770-3919
ASCII
(866) 355-6198
STS
(866) 335-6199
Spanish
(800) 770-6180
VCO Direct
(800) 770-6770
Sprint Customer Service

How to make a
relay call?
1. Dial 7-1-1 from anywhere inside Alaska, or dial toll-free (800) 770-8255 from anywhere outside the state.

2. Ask the communication assistant to dial the area code and telephone number you are calling.

3. The communication assistant will type the spoken words to the TTY user and voice the typed words back to the standard phone you are calling.

4. Speak slowly and directly to the person you are calling, not to the relay operator.

5. Remember to say "go ahead" (typed "GA" on the TTY) each time you finish your part of the conversation to let the other person know to respond.

 

Confidentiality and Ethics

Telecommunications Equipment Distribution Program (TEDP)

TEDP is for people who are deaf, hard of hearing, deaf-blind or speech-impaired or have difficulty communicating on the telephone. The equipment distributed to eligible individuals in Alaska will be Ultratec Miniprint 425 TTY model with direct connect line, turbo code, auto-answer and printer features.

Individuals interested in the TEDP can be directed to the CSD of Alaska / Alaska Relay branch office. For individuals to be eligible for the TEDP, you have to:
1) Be an Alaska Resident
2) Have a significant hearing or speech loss
3) Have low income (Social Security Income (SSI) or Alaska Public Assistance)

Individual interested in applying for the TEDP is required to go through the process as following:
1) Application for Alaska Telecommunications Equipment Distribution Program
(To be completed by individual) [Download Application Form - PDF]
2) Certification of Hearing/Speech/Visual Impairment for TEDP [Download PDF Form]
(To be completed by one of the following):
a) Licensed Physician
b) Certified Audiologist
c) Alaska Department of Education
d) Alaska Division of Vocational Rehabilitation

3) Copy of Social Security Income (SSI) or Alaska Public Assistance (APA) letter.

4) Copy of Alaska Driver's License or Alaska ID

5) Condition of Acceptance of Telecommunications Equipment [Download PDF Form] (To be signed by customer upon receiving the equipment)


For information on CapTel, click on www.weitbrecht.com

All TEDP equipment provided by CSD of Alaska / Alaska Relay is the property of State of Alaska, and is prohibited from redistribution or resale.

For more information, contact:

Luke Adams

Outreach Manager
3820 Lake Otis Blvd, Suite 105
Anchorage, AK 99508
(907) 338-0035 TDD
(866) 338-0035 Toll Free TDD
(800) 697-5056 Voice
(907) 268-3193 Videophone
(907) 563-8453 Fax
alaskarelay@c-s-d.org E-Mail

Clarke Christianson, Director, Nationwide TRS Outreach Programs
102 North Krohn Place
 Sioux Falls, SD 57103
 605-367-5760 Voice
 605-367-5761 TTY
 800-642-6410 Toll Free Voice
 866-273-3323 Toll Free TTY
 605-367-5958 Fax
 605-496-0738 Videophone
 Email: cchristianson@c-s-d.org

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