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Regulatory Commission of Alaska
Make a RELAY
Call today!
(800) 770-8973
TTY
(800) 770-8255
Voice
(800) 770-3919
ASCII
(866) 355-6198
STS
(866) 335-6199
Spanish
(800) 770-6180
VCO Direct

How to make a
relay call?
1. Dial 7-1-1 from anywhere inside Alaska, or dial toll-free (800) 770-8255 from anywhere outside the state.

2. Ask the communication assistant to dial the area code and telephone number you are calling.

3. The communication assistant will type the spoken words to the TTY user and voice the typed words back to the standard phone you are calling.

4. Speak slowly and directly to the person you are calling, not to the relay operator.

5. Remember to say "go ahead" (typed "GA" on the TTY) each time you finish your part of the conversation to let the other person know to respond.

 

Confidentiality and Ethics

What is Alaska Relay?

 

Alaska Relay provides telephone accessibility to people who are deaf, hard-of-hearing or speech-disabled. Alaska Relay is available 24 hours a day, 365 days a year, with no restrictions on the length or number of calls placed. Alaska Relay provides state-of-the-art technology; a full range of features and highly trained, professional Communication Assistants (CAs) to ensure that users are able to communicate easily and effectively - every time they place a relay call. All calls are strictly confidential and no records of any conversations will be maintained. Use Relay Alaska when you need to be heard and be understood on the phone!

 

What Equipment Do I Need to Use Relay?

 

The most common telephone device used to make a relay call is a TTY (text telephone). There are other telephone devices available, depending on the type of relay services used. Alaska residents who are deaf, hard of hearing, deaf-blind or speech-disabled are eligible to receive specialized telephone equipment through the equipment Distribution Program at CSD at minimal or no cost. For more information on how to obtain specialized telephone equipment in your area, call toll free toll free (866)-338-0035 TTY, (907)-338-0035 TTY or (800)-697-5056 Voice.

 

STATEWIDE OPEN PUBLIC MEETINGS

Alaska Relay Advisory Board
Saturday, May 2, 2009

10:00 am – 12:00 pm
BP Energy Center
Cottonwood/Alder Conference Room
900 E. Benson Blvd.
Anchorage, AK 99508
((more information...)

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